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ZoomInfo SalesOS Reviews & Ratings | | Software Advice
ZoomInfo Reviews - 64 Reviews of | Sitejabber.
We use cookies for analytics, personalization, and ads. ZoomInfo has a consumer rating of 1 star from 64 reviews indicating that most customers are generally dissatisfied with their purchases.
Consumers complaining about ZoomInfo most frequently mention customer service, free trial and business practices problems. ZoomInfo ranks 44th among Recruiting sites. This company does not typically respond to reviews.
Unethical business practices like I have never seen before in an attempt to lock you in their contract forever. The data for Europe is not even good; we got almost no return on the expensive investment we made on the platform, so our sales team decided not to renew. However, Zoominfo's contract is shady and sneaks in a tiny auto-renew clause in the contract; you won't hear from them again after you sign up until the moment your "opt-out window" for the contract expires.
We've tried to cancel our contract with a 45 days notice, but they claim it's not possible and we must renew another year because the notice is 60 days. Their reps harass you, calling five times a day to force the renew and threatening with legal action and debt collectors. We are a company based in Europe, and the European Union considers this practice "unfair contract terms" and such lock-in clauses cannot be enforced as they do in the US, but still Zoominfo keeps sending constant legal threats, and harasses our sales reps and calls the office all the time with more threats.
Now we have a debt collector hired by Zoominfo threatening us with legal action in whatever US state way outside of our company jurisdiction and claim they will involve even claim that will involve the US Embassy in the matter. If you're considering using this software, read up what The Bear Cave published about their auto renew shady business, do yourself a favor and look for more ethical competitors than this big sales scam named Zoominfo.
Totally useless, there's a company with a similar name in another country and they've listed a bunch of employees as being under my company with email addresses that are just assumed to be under my domain. Took a month to hear back from them, then they said they would fix it right away, it's 2 weeks later and there's another fake employee there. I'm sure these are just some guys with a server in their basement somewhere! We're a small firm that thought ZoomInfo could let us grow and cast a wider net.
After one year of using ZoomInfo, we can attribute maybe one client to it. Why are the rates so low? I'm guessing companies listed on ZoomInfo are either flooded with emails I mean, all ZoomInfo subscribers emailing the same people.
We tried pleading with them to let us out of the contract, but they were adamant that this is impossible, even after we explained that the pandemic basically has almost bankrupted us and we simply cannot afford them. Right now we have another year to pay, we'll try pleading with them another time but I doubt we can solve anything.
If I could give 0 stars I would. Unethical and incompetent team who do not honour requests to remove data. They publish inaccurate data and personal information such as personal phone numbers and email addresses and ignore requests for removal. The staff I have spoken to have promised me on two seperate occasions they would remove my information.
They havent and its been 2 weeks. They continuously have tried to sign me up to their service. Take your business elsewhere. The information they publish on their websites is dated, incorrect, unethical or puts people at risk. Their product did not generate any new customers; we were not interested in renewing.
I was asked by my boss to look into this organization, so I expressed interest on their site. I was then called times a day, often 3 times in a row, and emailed twice a day. On the 4th day I answered a call and asked not to be contacted over the phone again. I was still contacted repeatedly.
I'm currently blocking every number of theirs I can find. I was planning to use Zoominfo's service, but their sales tactics have sent me away. I will look for one of their competitors in order to not support this kind of harassment. I don't know who that works on, but it will not work on me. Tip for consumers: Don't support this business.
ZoomInfo's contract is nothing short of predatory and contains a auto-renewal two-months before the term ends. We made the mistake to call the rep and say we didn't wish to renew but we were told that wasn't good enough by a written collection later 3 months later.
Had to be in writing yep it did say that. We paid in advance for a year and stopped using the system early because the data was not useful to us. We serve homeless shelters with donated dollars and now we're sending thousands of dollars to these people and their lawyers and collectors. Imagine telling these shelters your contribution won't be coming this month. Don't get involved with these people.
Seems borderline unethical, but definitely not a customer-friendly organization. Tip for consumers: Be very careful before signing their contract. They also close any opportunity to opt out of auto renewal months ahead of the subscription expiration date. Products used: ZoomInfo sales intelligence platform.
This is not a company but a money scheme of a company. I learn my big lesson with them and so help me God! They overcharged me and even though i asked them numerous times to cancel the contract they refused to do so and wanted me to pay just two hours after asking them to cancel.
Then they promised I would pay in installments but contract force i had to pay in full. Worse of all i did not want to renew contract and in the system shows auto renew.
And sent the amount to collections forcing that i have to pay for a service i have never used. Products used: they did not have all that they promised to have. Found my company information on their web site but there was a CEO whom I have never heard of listed to my company.
Looks like a site for people or wanabes to try an puff themselves out. Tried to contact this web site, they sent a link for support that dose not work. A human did answer the phone and send a link that also does not work. They have a lot of my personal info which I did not give. I cannot reach them to find out where they got the information and they will not delete it.
I am a small business owner and was engaged by a sales person from Zoominfo, she appears sincere and nice and understand what I needed, she pitched the system and then negotiated a contract that appeared to later when I found out was not what I wanted and it was expensive. As I was passed on by another colleague, he was really rude and did not listen to what I wanted but let me signed another contract which was more expensive.
Then they scheduled an IT person who was rude and only gave me 15 minutes waiting time I was late but he could have waited to consult me as there was a time difference , he never followed up.
After 6months, the asked their Lawyers to threatened me to pay for the 2 years contract. A client contacted me today about misinformation posted on Zoom Info. About my company. Derogatory remarks about both the principals and fabricated financials that we have no idea about where this information could of been derived, Obviously fabricated.
They give out incorrect information as potential online lead that are completely false. Do not use! Most of the information on their site if made up or just inaccurate.
They waste time for legit business people who are trying to make a living finding the right people to contact and help solve challenges. As a salesperson I know its frustrating to hear from 40 people a day but its worse when ZoomInfo has you calling the wrong people forcing them to take 40 calls a day.
They are terrible for sales and I am thinking only trash companies use them. You may ask yourself why this is the only review site to show all negative reviews -- spend 15 minutes checking Zoominfo's reviews on G2 and it's clear they are paying for thousands of fake reviews, if not generating via bot. Image attached You can also tell the reviews are fake by: the same repeated phrases over and over, inaccurate info several reviews just call it Zoom , the poor and broken english time and time again, and the fact that almost EVERY positive review has a source of "invitation by the seller.
They all give it 1-star. This is an elaborate scheme by Zoominfo to hide the legitimate 1-star reviews. This company is so fraudulent and a total scam. It's illegal to pay for or produce fake reviews to mislead consumers. Props to sitejabber for apparently having way more stringent qualification to screen out fake reviews. We should all report them to the FTC. I signed up for a free trial. Didn't get a free trial. I got called by a dude who wanted to set aside 15 minutes for a videoconference meeting.
I agreed to it as I was curious about ZoomInfo. Well, between then and the time of the appointment, I looked them up. No thanks. So I emailed to let them know I was canceling the meeting.
The guy called me from a spoofed number that matched my cell's area code. Not a ZoomInfo corporate number mind you, a spoofed number close to my cell.
I usually regard those as spam, so I sent it to voicemail. Asked about rescheduling. I said, "So you call someone who's business you want from a spoofed number?
Thanks but no thanks. Haven't heard from them since.
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